Lighthouse Medicaid Provider Portal Launches in Florida

lighthouse medicaid provider portal

For those who had policies with Lighthouse, the insurance company was dedicated to aiding families in safeguarding their homes against unexpected disasters. To facilitate this effort, they provided policyholders with a variety of resources that helped streamline the process. These included Proof of Ownership Documents, Government-Issued IDs and Detailed Home Inventory Reports. In addition, Lighthouse also streamlined the payment feature to be efficient and user-friendly, allowing customers to make payments online using their bank accounts or credit cards.

Approximately 200,000 people in the Florida Panhandle qualify for Medicaid coverage. Of those, 70 percent are children. Starting February 1, they will have a new option in their healthcare choices, when Lighthouse, a new doctor-led community based Medicaid plan, begins operating as a provider service network to serve them across the region. It is partnering with a broad network of doctors, hospitals and other providers, with thousands already joining the network.

Lighthouse is led by CEO Christie Spencer and Chief Medical Officer Dan Sontheimer, both of whom have held multiple high-level positions with large national health plans. Their experience is critical to the success of this new model. Spencer and Sontheimer understand that Medicaid beneficiaries have unique challenges that can be hard to overcome with traditional, national health care systems headquartered outside of the communities they serve. Those barriers include lack of transportation and unstable schedules, both of which can prevent them from scheduling or attending appointments they need.